Privacy Policy for [RAJAT GANGA JEWELS STUDIO PVT LTD]

Rajat Ganga Jewels Studio Pvt Ltd (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, [website name] (the “Site”), and purchase silver jewellery and related products.

Please read this policy carefully to understand how we handle your data. By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect                                      

We collect personal and non-personal information to provide you with a smooth shopping experience and enhance our services.

a. Personal Information

We collect information that identifies you personally, including but not limited to:

• Full name
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed via secure third-party gateways like Rozar Pay, etc.)
• Order history and preferences
• Any other information you choose to provide (e.g., special requests, product reviews)

b. Non-Personal Information

When you browse our website, we automatically collect data that does not directly identify you, including:

• IP address
• Browser type and version
• Operating system
• Device type
• Referring website
• Pages visited and time spent
• Clickstream data

2. How We Use Your Information

We use your information for the following purposes:

• Order Fulfilment: Process and ship your orders, handle payments, and provide customer support.
• Account Management: Create and manage your user account on our website.
• Communication: Send transactional emails (e.g., order confirmations, shipping updates) and respond to your inquiries.
• Marketing: With your consent, send promotional materials, newsletters, discounts, and updates about our products and services.
• Website Improvement: Monitor and analyze site usage to enhance performance and customer experience.
• Security: Detect and prevent fraud, unauthorized transactions, and other illegal activities.
• Legal Compliance: Meet legal, regulatory, and tax obligations.

3. Sharing Your Information

We respect your privacy and only share your information as necessary with trusted third parties:

• Payment Processors (e.g., Rozar Pay) to securely handle transactions.
• Shipping Partners (e.g., BLUE DART) to deliver your orders.
• IT Service Providers for web hosting, maintenance, analytics, and email distribution.
• Legal Authorities if required by law or for the protection of our rights and users.
• Analytics Tools (e.g., Google Analytics) to better understand website usage.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your online experience. Cookies are small files placed on your device that help us:

• Remember your login details and preferences
• Track your browsing behaviour and product interests
• Understand traffic patterns and measure the effectiveness of our advertising campaigns

You can control cookies through your browser settings. Disabling cookies may affect the functionality of some features on our Site.

5. Data Retention

We retain your personal information only as long as necessary to:

• Fulfil the purposes outlined in this policy
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Once your information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement robust security measures to protect your data, including:

• SSL encryption for data transmission
• Secure servers and firewalls
• Regular website security scans
• Limited access to personal data on a need-to-know basis

Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access to the information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your data under certain conditions
• Restriction or objection to our processing
• Portability of your data in a structured, commonly used format
• Withdraw consent at any time for marketing communications

To exercise any of these rights, please contact us at [support@yourwebsite.com].

8. Email Marketing and Opt-Out

You may choose to receive promotional emails from us. If at any time you wish to unsubscribe:

• Click the “Unsubscribe” link at the bottom of our emails
• Contact us directly at [support@rajatgangajewelsstudio.com]

We may still send you non-promotional communications regarding your orders, account, or legal notices.

9. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices or content of external websites. We encourage you to read their privacy policies.

10. International Data Transfers

If you are located outside the country where our servers are based, please note that your information may be transferred to and processed in a country with different data protection laws. By using our services, you consent to such transfer.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.” We encourage you to review this page periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us:

[Rajat Ganga Jewels Studio Pvt Ltd]
Email: support@rajatgangajewelsstudio.com
Phone: +[9024731419]
Address: [Jaipur]